Relationship between Managers’s Communication Skills of and Organizational Health in Hospitals selected Urmia University of Medical Sciences

Abstract

Abstract Introduction: Managers communicational skills can function effectively correct hospitals and its positive impact on organizational health employees will increase efficiency. The present study aims to examine the relationship between communicational skills among managers and organizational health in hospitals selected Urmia University of Medical Sciences. Methods: Type of research descriptive, correlational, which was conducted in 2018. The statistical population included managers and employees which all managers were studied and 384 employees using formula Cochran though a classified random sampling. Data were gathered by completing the Ho & Feldmn’s organizational health Questionnaire (OI), Berton’s Communicational Skills Questionnaire, and the demographic characteristics questionnaire using Likert’s scale for scoring the questions. Data were analyzed using descriptive statistical indexes, Spearman’s correlation coefficient, U Mann -Whitney and Kruskal-Wallis. Results: Mean score managers’s communicational skills and organizational health respectively were 54.6 and 134.4. Significant positive relationship was observed between managers’s communicational skills and organizational health (r=0/15, P=0/035). Among job category and levels of education with organizational health were statistically significant. Also relationship among marital status, levels of education and managerial experience and manager’s communication skills were significant. Conclusion: To enhance organizational health, managers should enhance to communicational skills and to accept criticisms and offers provided by the staff and the clients