Review of patient-reported type 2 diabetes service quality
dc.contributor.author | Tabrizi, JS | |
dc.contributor.author | Wilson, AJ | |
dc.contributor.author | Coyne, ET | |
dc.contributor.author | O'Rourke, PK | |
dc.date.accessioned | 2018-08-26T08:28:12Z | |
dc.date.available | 2018-08-26T08:28:12Z | |
dc.date.issued | 2008 | |
dc.identifier.uri | http://dspace.tbzmed.ac.ir:8080/xmlui/handle/123456789/51436 | |
dc.description.abstract | A critical review was conducted of the literature from 1960 to June 2005 on service quality in type 2 diabetes. The review demonstrated that improving service quality may improve the outcomes for people with type 2 diabetes. The potential service quality factors from the perspective of people with type 2 diabetes were: timeliness, confidentiality, continuity, dignity, communication, access, education, cost, amenities and autonomy. | |
dc.language.iso | English | |
dc.relation.ispartof | AUSTRALIAN HEALTH REVIEW | |
dc.title | Review of patient-reported type 2 diabetes service quality | |
dc.type | Review | |
dc.citation.volume | 32 | |
dc.citation.issue | 1 | |
dc.citation.spage | 23 | |
dc.citation.epage | 33 | |
dc.citation.index | Web of science | |
dc.identifier.DOI | https://doi.org/10.1071/AH080023 |
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