Determining the relationships among safety climate, safety leadership, psychological contract of safety, and safety performance using fuzzy Approach and intelligent adaptive algorithm among workers in Azerbaijan Steel Company
Abstract
Abstract
Safety has always been a key issue in the steel industry. Safety climate as a subset
of organizational climate causes the formation of people's behavior through their
expectations about organizational values. According to social exchange theory,
when one party acts in a way that benefits the other party, an implicit commitment
to future mutual cooperation is created. Therefore, a psychological contract is
formed as a result of social exchange between people. The psychological safety
contract is described as people's beliefs about mutual safety obligations, which can
be inferred as implicit or explicit obligations. Another way to reduce accidents and
human errors in industries is effective safety leadership. The power and leadership
style of managers and supervisors have been raised as key factors in safety issues.
Safety leadership increases the motivation of the work team to work harder, work
more effectively, and take greater responsibility for safety performance. The
purpose of this research was to use the fuzzy approach and intelligent adaptive
algorithm to study the relationship between safety climate, safety leadership,
psychological contract factors and safety performance in Azerbaijan Steel.
Materials and methods:
The present study is a descriptive-analytical cross-sectional study that was carried
out in Azerbaijan Steel Company. A questionnaire was conducted among the
employees. This survey included determining the status of safety climate,
determining the status of safety leadership, determining the status of psychological
contract factors and determining the status of safety performance in the desired
industry. For each of the studied factors, questionnaires whose validity was
measured were used. The questionnaires include two parts, the first part includes
questions related to demographic information related to age, gender, occupation
and work experience, the second part of questions includes the assessment of factors
affecting safety performance. All questionnaires were answered using a 5-point
Likert scale ranging from completely disagree to completely agree. The results were
analyzed quantitatively. In this study, decision-making methods including entropy
and fuzzy TOPSIS and statistical analyzes and modeling were used for data
analysis.
Results:
The results of the study show that the background and accident history of the
workers have a significant and positive relationship with the state of safety climate,
psychological contract of safety and safety performance. Also, psychological
contract and safety climate have a direct and meaningful relationship on safety
performance. Safety climate and psychological contract play a mediating role
between safety leadership and safety performance. The results of the safety climate
section showed that among the six sub-criteria of safety climate, including
management commitment, communication, supervisors' understanding of safety,
colleagues' understanding of safety, work pressure and cooperation with safety,
supervisors' understanding of safety has the highest impact on the organization's
safety climate.
The results of the safety leadership section showed that among the two sub-criteria
of safety leadership including transactional leadership and transformational
leadership, transformational leadership has more weight and role in creating correct
safety leadership among employees. The results of safety performance showed that
among the two sub-criteria, including participation in safety and safety compliance,
safety compliance has a greater weight and impact on safety performance. The
output of decision models shows that among the main criteria including safety
climate, safety leadership and psychological contract, safety climate has the highest
weight and impact on safety performance.
Discussion and conclusion:
Based on the review of all the sub-criteria, the employees of Azarbaijan Steel
Company acknowledged that the safety understanding of supervisors has the
highest weight and influence in improving all criteria and reducing accidents. The
relationship between safety leadership and safety performance was not significant,
and one of the reasons for this could be the employees' mental history of safety
leadership over the years. Maybe future studies will report this relationship directly
and meaningfully. Also, the low average score of safety climate, safety leadership
and safety performance shows that it is necessary to plan and implement
intervention measures by the company.
Collections
Related items
Showing items related by title, author, creator and subject.
-
The study of human error with just culture approach in hospitals wards, in Ardabil
Shirinzadeh, Islam (Tabriz University of Medical Sciences, School of Health, 2016)Background and Objectives: Just culture is conceptualized as a rational approach to human error and its fallibility. A good evaluation of just culture in an organization is needed to effectively design and implement the ... -
Patient safety culture from the perspective of emergency nurses
Farsaraei, A; Aghazadeh, AM; Lotfi, M; Sheikhalipour, Z (2017)Introduction: Research conducted in the area of patient safety suggests that the probability of occurrence of medical errors in the emergency unit is more than other units. Therefore, evaluating the factors, which are ... -
Quality of healthcare services and its relationship with patient safety culture and nurse-physician professional communication
Ghahramanian, A; Rezaei, T; Abdullahzadeh, F; Sheikhalipour, Z; Dianat, I (2017)Background: This study investigated quality of healthcare services from patients' perspectives and its relationship with patient safety culture and nurse-physician professional communication. Methods: A cross-sectional ...