Evaluation of pharmacy information for pharmacy clients to prepare medicines in Bukan, oshnaviyeh and Piranshahr cities during (2019)

Abstract

Introduction: Self-medication is one of the most important problems in the treatment patients with multiple diseases. At this time, this phenomenon has created multiple issues such as bacterial resistance, unwanted poisoning and interfere in treatment of diseases, which increases the side effects and adverse effects of the drugs used. Aim: The aim of this study was to evaluate awareness of pharmacy clients and pharmacy officials about self-medication. Materials and methods: A standard questionnaire was designed and used for data collection. The first section, which included a demographic informations of the participants, the next section contain of standard questions that assess people's knowledges about OTC and POM drugs. Questionnaire data were collected and analyzed by SPSS 24 software. Results: According to the results of the study, 50% of the people who participate in this study had an apropratie knowledge and education. Most clients at the pharmacy were between 30 and 40 years old that try to have self-medication. They were generally less literate about using and prescription of OTC drugs. There was also a demand for POM drugs among people with high literacy levels. Most POM drugs were in demand for lifelong diseases. Discussion: The results of this study showed that about 67% of the requested drugs were POM and about 36% were OTC. The use of POM drugs is was twice than OTC drugs. It was in other side of our expectation beceause we expecting OTC self-medication was more. Based on our result 50% of medications were prescribed by a physician but remaining 50% were due to self-medication. The results of this study showed that people's awareness about self-medication is low in our society.