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Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction

dc.contributor.authorGarjani, A
dc.contributor.authorRahbar, M
dc.contributor.authorGhafourian, T
dc.contributor.authorMaleki, N
dc.contributor.authorGarjani, Af
dc.contributor.authorSalimnejad, M
dc.contributor.authorShamsmohammadi, M
dc.contributor.authorBaghchevan, V
dc.contributor.authorAghajani, H
dc.date.accessioned2018-08-26T09:33:38Z
dc.date.available2018-08-26T09:33:38Z
dc.date.issued2009
dc.identifier.urihttp://dspace.tbzmed.ac.ir:8080/xmlui/handle/123456789/57603
dc.description.abstractA prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
dc.language.isoEnglish
dc.relation.ispartofEastern Mediterranean Health Journal
dc.subjectdrug
dc.subjectarticle
dc.subjectcontrolled study
dc.subjectdrug information
dc.subjecthuman
dc.subjectIran
dc.subjectmajor clinical study
dc.subjectpatient attitude
dc.subjectpatient counseling
dc.subjectpatient satisfaction
dc.subjectpharmaceutical care
dc.subjectpharmacist attitude
dc.subjectprospective study
dc.subjectquestionnaire
dc.subjectscoring system
dc.subjectsocial interaction
dc.subjectunspecified side effect
dc.subjectCommunication
dc.subjectCommunity Pharmacy Services
dc.subjectDrug Labeling
dc.subjectDrug Prescriptions
dc.subjectEducational Measurement
dc.subjectHumans
dc.subjectIran
dc.subjectLinear Models
dc.subjectMedical History Taking
dc.subjectPatient Education as Topic
dc.subjectPatient Satisfaction
dc.subjectPharmacists
dc.subjectProfessional Role
dc.subjectProfessional-Patient Relations
dc.subjectProspective Studies
dc.subjectQuality of Health Care
dc.subjectTime and Motion Studies
dc.titleRelationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction
dc.typeArticle
dc.citation.volume15
dc.citation.issue4
dc.citation.spage934
dc.citation.epage943
dc.citation.indexScopus


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